Ticketmaster Data Breach: What Happened? 

This year, a cybersecurity hack exposed the sensitive information of approximately 560 million Ticketmaster users. Allegedly conducted by hacker or hacker group ShinyHunters, personal information including full names, addresses, partial credit card information, along with a slew of other information, has been put for sale online for $500,000. 

When it comes to personal security, it’s safe to say that we all want to remain protected from disastrous events like this. Organizations as large and far-reaching as Ticketmaster should have implemented protocols to better protect the sensitive information of their customers.  

Some consumers have even taken the initiative to address the negligence. As of June 5^th, four separate class action lawsuits have been filed against Ticketmaster and Live Nation for failing to protect customers’ sensitive information.  One theory: companies that don’t face competition have no incentive to improve customer experience or invest in advanced technology to safely store the information they collect.

The reality is that this breach provides further justification for the antitrust lawsuit from the Justice Department and 30 attorneys general, one aspect of which discusses LNE’s anti-competitive tactics to achieve ‘data supremacy.’ The Justice Department must pursue reforms that will end Live Nation-Ticketmaster’s market dominance.